Approve or deny a staff request on your phone

Tap the envelope in the bottom bar. Inbox is everything sent to you, with the count on the tab, and each request is one card.

• The card shows the kind of request, who sent it, when, and the message they wrote.
• Approve writes the change onto the shift. Deny leaves the shift alone.
• Answered cards slide away, so what is left on screen is what still needs you.

Switch to Outbox for the other direction: requests you sent, and offers waiting on somebody else to accept. With nothing outstanding it simply reads No sent requests.

• Cancel pulls back a request that has not been answered yet.
• A shift you offered to somebody sits here until they accept it, and only then comes to you for approval.
• A swap needs the other person before it needs you, so a swap sitting in the Outbox is waiting on them, not on you.

Approve is not one action. It writes whatever the request asked for onto the shift, and what that means depends on the kind of request you are answering.

• Sick leave marks the shift as an absence. The hours come off the worked total and show as sick in the payroll export.
• Time deviation replaces the planned hours with the hours the person says they actually worked, which is what the report then counts.
• Cancel shift takes the shift off that person. On a computer you can send it to open shifts instead, so somebody else can pick it up.
• Change shift moves the start, the end or the break to the requested times.
• Availability copies the requested days into the approved availability you plan against.