Team guide
The best time to say you cannot work Thursdays is before the week is written. On the phone that is two taps per day: open your week, tap the date, pick an answer. Your manager sees it while they plan, so the shift you would have had to swap never gets written.
Your manager's side of this: Approve or deny a staff request
Tap the calendar icon in the bottom bar. Every day is a row with a date badge on the left, and that badge is the button.
Tap the date badge. A sheet slides up headed with that day and Your preference, holding the same four answers you get on a computer.
Do a run of days in one sitting. Each one is a tap, a choice and Send, and it is much faster than doing them one week at a time.
Your days go to your manager as one Availability request listing each day, what you asked for, and the note you wrote. They answer it from their own inbox, and approved days are what the schedule is planned against.
The earlier the better. Once the week is written and published, changing it means a shift swap for somebody else, and that is a much bigger ask than a tap.
Availability is only useful while it is true. A term that ended, a second job you left, a season where you want every hour going: each of those is worth five minutes on the schedule screen.
Tell us what you're trying to do and we'll point you straight to it. A screenshot helps a lot.
